Shipping policy
Shipping Policy
Halo Signage Limited
Last Updated: 2 March 2026
Thank you for choosing Halo Signage Limited. As all of our signs are bespoke and made to order, please review our production and shipping timelines below.
Production Time
All Halo Signage products are custom-manufactured to match your approved design and specifications.
Production time is:
7–14 business days
Production begins only once:
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Full payment has been received
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Final design proof has been approved in writing
Business days exclude weekends and public holidays.
Shipping Time
Once production is complete, orders are dispatched via our courier partners.
Estimated delivery times:
3–4 business days (standard global shipping)
Please note that delivery timeframes are estimates and may vary depending on location and customs processing.
International Shipping
We ship worldwide.
Customers are responsible for:
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Any import duties
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Customs clearance fees
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Local taxes
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Regulatory compliance within their country
Halo Signage Limited is not responsible for delays caused by customs authorities.
Delivery Address
Customers are responsible for ensuring that all shipping details provided are accurate at the time of order.
We are not liable for delays or losses resulting from incorrect or incomplete delivery information.
Tracking
Tracking details will be provided once your order has been dispatched.
Delays
While we aim to meet all estimated timelines, we are not responsible for delays caused by:
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Courier service disruptions
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Customs inspections
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Weather conditions
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Supply chain disruptions
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Events beyond our reasonable control
Damaged in Transit
If your order arrives damaged:
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You must notify us within 24 hours of delivery
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Photographic or video evidence must be provided
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Original packaging must be retained
Failure to report damage within 24 hours may result in the claim being declined.
Split Shipments
In some cases, orders containing multiple items may be shipped separately.
